iPhone · Android
The app fetches your swings — video, keypoints, steps and advice — to your phone, so you can view them without a connection too. That happens automatically: when you sign in and then every quarter of an hour while the app is open. The Synchronization card shows how things stand.
The status
- Offline ready — everything from your account is on this device.
- Syncing — a download is in progress; the bar counts the files.
- Not synced — something is still missing, for example because a download failed. The line below says how many.
- No server connection — no connection; what's already there keeps working.
Below that is when it was last synced.
Syncing yourself
Tap Sync now and choose:
- Differences only — fetches only what has been added or changed since last time. This is what the app does itself too; choose this if you don't want to wait for the next round.
- Fetch everything again — throws away the local package and fetches everything again. Choose this if a swing won't open, a video is missing or the status stays stuck on not synced. It takes time and data, depending on how many swings you have.
Good to know
- Syncing only concerns what comes from the server to your phone. New recordings and changes you made without a connection go the other way by themselves as soon as you have a connection again.
- You only see this card with a subscription that includes manual sync. Automatic sync works on every subscription.