Help
How does it work?
An explanation of every screen, and what happens when you change something. You find the same help in the app and on the site under the question mark.
Today
- Today at a glanceWhat the numbers, the blocks and the cards on Today mean, and which period they cover.iPhone · Android · Website
- Consistency, focus point and highlighted swingHow to read the band per club, the arrow, the trend line, the focus point and the highlighted swing.iPhone · Android · Website
- Setting a weekly goalA target of your own per week, and why it's only stored on this device or in this browser.iPhone · Android · Website
- Switching between golfers and "All golfers"With several golfers on your account: who Today is about, and what "All golfers" does and doesn't show.iPhone · Android · Website
- Reading the storage ringWhat the archive space ring counts, what doesn't count, and what happens when it's full.iPhone · Android
Your swings
- Your swings at a glanceWhat you see on this screen, how swings are grouped and what the statuses mean.iPhone · Android · Website
- Set your best shotPick, per club, the swing you want to compare all your other swings with.iPhone · Android · Website
- Candidate for your best shotThe swing that is closer to the theory of the eight steps than your best shot is ready as a possible new example. You decide whether it becomes your best shot.iPhone · Android · Website
- What can you do with a swing?Choosing a best shot, sharing, moving and deleting — and where to find those actions.iPhone · Android · Website
- Filtering swingsQuickly find the swings you are looking for, without changing anything in your archive.iPhone · Android · Website
- Processing failed: process againWhat to do when processing of a swing has failed, and what processing again does and does not change.iPhone · Android · Website
- What happens when I change my best shot?What happens to your comparisons and advice when you choose a different best shot.iPhone · Android · Website
- Deleting a swingWhat exactly disappears when you delete a swing, and why that cannot be undone.iPhone · Android · Website
- Moving a swing to another golferFor accounts with several golfers — what moves along and why the comparison changes.iPhone · Android · Website
- What is a best shot?Your own example per club, and why SwingIQ compares you with that and not with someone else.iPhone · Android · Website
- Recording is done in the appWhy you cannot record a swing on the website, and what you do there instead.Website
Watching a swing
- The player at a glanceWhat you see on the playback screen: the video, the filmstrip below it and the buttons.iPhone · Android · Website
- Reading differences and adviceWhat the colours, the numbers and the dots mean, and how to read the advice for a difference.iPhone · Android · Website
- Slow motion and automatic pauseThe buttons below the filmstrip: play, slow motion, automatic pause and all advice.iPhone · Android · Website
- Showing lines over your bodyShow your posture as lines over the video, of this swing only or together with your best shot.iPhone · Android · Website
- Making marks on a swingDraw a line or put a text on a moment in the swing, and remove it again.iPhone · Android
- Using the 3D viewYour body as a 3D model: rotate, zoom, compare with your best shot and step through the differences.iPhone · Android · Website
- Who sees my marks?Marks travel along with a shared swing. Who sees them, who may make them and who can remove them.iPhone · Android · Website
- Having a 3D model builtYou build a 3D model per swing. What happens after you have requested it.iPhone · Android · Website
- The eight steps of a swingSwingIQ cuts every swing into eight steps and compares it step by step with your best shot.iPhone · Android · Website
The classic playback screen
Recording: for whom
Recording: club and location
Recording: setting up your phone
- Placing your phoneThe frame, the ball ring, the level and the guidance at the bottom, and when the button turns green.iPhone · Android
- Spoken guidanceHave the phone say what's on the screen, so you don't have to look at it while you take your position.iPhone · Android
- Record anywayWhat happens when you record while the frame isn't green yet.iPhone · Android
Recording
Recording: saving
- Checking your recordingWatching it back, then saving, retaking or discarding, and what happens after you confirm.iPhone · Android
- How did the shot go?The question after you confirm, what your answer does to your advice, and how to turn the question off.iPhone · Android
- Archive full: replace the oldestWhat exactly disappears when you choose "replace the oldest" with a full archive, and how to avoid the question.iPhone · Android
Sharing a swing
- Sharing a swingSend a swing to a coach or fellow golfer: by email address or by name, what the recipient sees, and how you keep track of what happened to it.iPhone · Android · Website
- What does the recipient get, and can I undo it?The recipient gets a separate copy of their own that belongs to their account. You can withdraw the request as long as they haven't replied.iPhone · Android · Website
Shared with you
- Accepting or declining a shared swingWhere share requests from others arrive, what accepting and declining do, and where the video ends up afterwards.iPhone · Android · Website
- Accepting counts toward your storageAn accepted copy is a video of yours and takes up a slot in your archive. What happens when it is full.iPhone · Android · Website
Settings
- Settings at a glanceWhat's on Settings, what applies to your whole account and what applies only to this device.iPhone · Android · Website
- Biometric sign-in and the long sessionOpen the app with Face ID, Touch ID or your fingerprint and stay signed in for a year — without typing your password every time.iPhone · Android
- Sync now: full or only differencesWhat the sync card shows, when to sync yourself, and the difference between "only differences" and "full again".iPhone · Android
- Golf course on recording: what does the location setting do?With "Golf course on recording" on, SwingIQ remembers which course you were on. What exactly is recorded, and what isn't.iPhone · Android
- Camera and microphoneWhat SwingIQ needs the camera and the microphone for, and how to turn the permission on or off.iPhone · Android
- Changing the languageThe language applies to your whole account. Your advice is rewritten per swing as soon as you open it; old notifications stay in the old language.iPhone · Android · Website
- Logging out: what happens to my data?Logging out ends your session on this device. Your swings are safe on the server; in the app the offline package is kept for when you come back.iPhone · Android · Website
- Deleting your accountYour whole account — all golfers, videos and analyses — is closed immediately and logged out on every device, and permanently erased after 30 days. Undoing it in that period is only possible via support.iPhone · Android · Website
- Storage: what countsYour subscription counts videos, not swings. What counts, what doesn't, and how to make room.iPhone · Android · Website
- Working offline and syncingWhat the app can do without a connection, what it puts in the queue for you, and what really needs a connection.iPhone · Android
Subscription
- My subscription and what's in itWhere you see which subscription you have, what the numbers mean, and how to compare the subscriptions.iPhone · Android · Website
- Requesting a different subscriptionA different subscription is a request, not a purchase: you choose a subscription, we get in touch. Nothing changes by itself.Website
- What happens when my subscription changes?With a bigger subscription you can do more straight away. With a smaller subscription, golfers and videos above the new limit are set aside and erased after 30 days — unless you go back up in time.iPhone · Android · Website
Golfer profile
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