iPhone · Android · Website
With every change
- You sign in again everywhere. As soon as your subscription has been switched, all your devices and the site are logged out. After signing in, the new capabilities apply.
- Settings that aren't in your new subscription are turned off, or go back to the default value.
A bigger subscription
Everything that's added works right after signing in: more golfers, more videos, and the capabilities of the new subscription. If material was set aside because of an earlier smaller subscription and hasn't been erased yet, it comes back — newest first, until the new maximum is full.
A smaller subscription
If your material no longer fits in the new subscription, SwingIQ cleans up daily in two steps: first setting aside, 30 days later erasing. Material that's set aside is no longer visible anywhere and doesn't count, but it still exists; if you go back within those 30 days to a subscription it fits in, it comes back.
- Too many golfers — the golfer from your registration stays, plus the golfers added next, oldest first, up to the new maximum. The rest are set aside, with their videos.
- Too many videos — the oldest videos are set aside until you're at the maximum.
- best shots always stay. A video that is set as a best shot is never set aside or erased — not even from a golfer who is set aside. If that golfer comes back, their best shots are still there.
- Shared copies with others stay; they belong to their account.
- You get a notification when material has been set aside, a reminder before erasing, and a notification when something has been restored.
Good to know
- If you'd rather clean up yourself before the switch, you choose what goes: delete swings or choose best shots (they don't count).
- If a switch affects a great deal of material, nothing happens automatically: we'll look at it first.